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FAQ

  • What is the cancellation policy for a Stitch & Sip workshop?
    Cancellation Policy: Cancel up to 7 days prior of the event to receive a full refund. Within 7 days, you will receive a credit to shop at embroiderybabes.com or towards a future Embroidery Babes event. Cancellations less than 24 hours prior to the event are non-refundable and non-transferable.
  • What is your product return policy?
    Hand embroidered and beaded products are each unique and different. That’s what makes these personalized handmade pieces so special. Due to the customized nature of my products, I cannot accept returns. I strive for every customer to LOVE their Embroidery Babes purchase! If you are not satisfied with an item, please contact me at embroiderybabes@gmail.com.
  • What is the production time?
    My production time for in-stock orders is less than 1 week. For custom orders, my average production time is 3 weeks (may be longer or shorter depending on the item and time of year). I will do my best to give you an accurate ETA upon booking. Rush orders are available for certain items for an additional fee.
  • What are the care instructions?
    For embroidered items, wash and dry clothing inside out on the COOL gentle cycle or hand wash and lay flat to dry. For beaded items and accessories, spot clean only.
  • How can I contact you for a special order?
    Email embroiderybabes@gmail.com and we can work together to create something super special for you!
  • How does gifting work?
    I try to make gifting as easy as possible for you! If you would like your order gift wrapped and with a gift message sent directly to the recipient, please let me know at the time of ordering.
  • What is the Embroidery Babes Event Referral program?
    For every booked Embroidery Babes event your refer (workshop or pop-up shop), you will receive $50 towards your next purchase! Just make sure the event organizer lets me know you sent them ;-).
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